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» Common Questions About Shared Virtual Web Hosting Number of Topics: 3 General information about shared virtual web hosting (what it is, how it works etc.) on which all our packages operate. Billing Information Number of Topics: 2 Information about our billing & refund procedures. CGI (Common Gateway Interface) Scripts Number of Topics: 3 What is it?How does it work.... Control Panel Number of Topics: 1 About the web based control panels used by Alien Hosting. Email Accounts Number of Topics: 2 Information about Email on our servers. File Transfer Protocol (FTP) Number of Topics: 1 Transfering your documents to your web space. PHP Scripting Number of Topics: 1 Information about this scripting language.